Platform
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Products
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Platform
Products
AI-Native Commerce Experience Platform
One AI to make every shop experience
truly 1-to-1
Neocom turns confusing shop experiences into truly personal journeys. Just like talking to an expert who knows exactly what you're looking for.
AI-Native Commerce Experience Platform
One AI to make every shop experience
truly 1-to-1
Neocom turns confusing shop experiences into truly personal journeys. Just like talking to an expert who knows exactly what you're looking for.
AI-Native Commerce Experience Platform
One AI to make every shop experience
truly 1-to-1
Neocom turns confusing shop experiences into truly personal journeys. Just like talking to an expert who knows exactly what you're looking for.
Explore our products
With Neocom's AI-native commerce experience platform, eCommerce becomes truly 1to1 - powered by state-of-the-art multi-agent capabilities while you keep full control over everything.
Explore our products
With Neocom's AI-native commerce experience platform, eCommerce becomes truly 1to1 - powered by state-of-the-art multi-agent capabilities while you keep full control over everything.
Explore our products
With Neocom's AI-native commerce experience platform, eCommerce becomes truly 1to1 - powered by state-of-the-art multi-agent capabilities while you keep full control over everything.
Shop Agent
A seller, a service expert and a support agent. All in one. Get instant, personalized help and answers to any question, any time. Seamlessly integrated and truly 1to1.
Shop Agent
A seller, a service expert and a support agent. All in one. Get instant, personalized help and answers to any question, any time. Seamlessly integrated and truly 1to1.
Shop Agent
A seller, a service expert and a support agent. All in one. Get instant, personalized help and answers to any question, any time. Seamlessly integrated and truly 1to1.
Shopping Quiz
Provides tailored, category-level guidance with deep expertise, ideal for high-touch advisory and omnichannel- use cases, while keeping full control.
Shopping Quiz
Provides tailored, category-level guidance with deep expertise, ideal for high-touch advisory and omnichannel- use cases, while keeping full control.
Shopping Quiz
Provides tailored, category-level guidance with deep expertise, ideal for high-touch advisory and omnichannel- use cases, while keeping full control.
Configurator & Bundler
Configure complex rule based product combinations and provide conversational guidance through every step - no guesswork, no mismatches. Discover Configurator & Bundler
Configurator & Bundler
Configure complex rule based product combinations and provide conversational guidance through every step - no guesswork, no mismatches. Discover Configurator & Bundler
Configurator & Bundler
Configure complex rule based product combinations and provide conversational guidance through every step - no guesswork, no mismatches. Discover Configurator & Bundler
Success stories from our customers
Read up on the challenges our customers solve with Neocom.
Success stories from our customers
Read up on the challenges our customers solve with Neocom.
Success stories from our customers
Read up on the challenges our customers solve with Neocom.
"We wanted something similar to what's happening in the store. And now we are seeing that we have doubled the conversion rate of people that interact with the product adviser. And we're seeing the average order value is also double from someone that instead didn't."
Lorenzo De Paolis, E-Commerce Manager, Miele
“We always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching is difficult, instant availability is impossible with big boxes. But consultation—that’s the core factor of physical retail.”
Lars Mehler, VP Commerce
"Our customers need to understand intuitively where to find the product to quickly add it to the cart, get to checkout, and then be happy with the product when it arrives. That's our big goal and Neocom helps us achieve this."
Andreas Müller, E-Commerce Manager
"We wanted something similar to what's happening in the store. And now we are seeing that we have doubled the conversion rate of people that interact with the product adviser. And we're seeing the average order value is also double from someone that instead didn't."
Lorenzo De Paolis, E-Commerce Manager, Miele
“We always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching is difficult, instant availability is impossible with big boxes. But consultation—that’s the core factor of physical retail.”
Lars Mehler, VP Commerce
"Our customers need to understand intuitively where to find the product to quickly add it to the cart, get to checkout, and then be happy with the product when it arrives. That's our big goal and Neocom helps us achieve this."
Andreas Müller, E-Commerce Manager
"We wanted something similar to what's happening in the store. And now we are seeing that we have doubled the conversion rate of people that interact with the product adviser. And we're seeing the average order value is also double from someone that instead didn't."
Lorenzo De Paolis, E-Commerce Manager, Miele
“We always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching is difficult, instant availability is impossible with big boxes. But consultation—that’s the core factor of physical retail.”
Lars Mehler, VP Commerce
"Our customers need to understand intuitively where to find the product to quickly add it to the cart, get to checkout, and then be happy with the product when it arrives. That's our big goal and Neocom helps us achieve this."
Andreas Müller, E-Commerce Manager
Integrations
Seamlessly connect with your tech stack
Deliver truly personalized experiences with a click. Supported by open APIs and pre-built workflows. Developed for faster impact and smarter decisions
Integrations
Seamlessly connect with your tech stack
Deliver truly personalized experiences with a click. Supported by open APIs and pre-built workflows. Developed for faster impact and smarter decisions
Resources
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How mömax revolutionized the digital customer experience with AI-based product guidance
Resources
How mömax revolutionized the digital customer experience with AI-based product guidance
Resources
How mömax revolutionized the digital customer experience with AI-based product guidance
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© Copyright 2025 Neo Commerce GmbH
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© Copyright 2025 Neo Commerce GmbH
Subscribe to our newsletter
© Copyright 2025 Neo Commerce GmbH