Featured success stories

Featured success stories

Featured success stories

"We wanted something similar to what's happening in the store. And now we are seeing that we have doubled the conversion rate of people that interact with the product advisor. And we're seeing the average order value is also double from someone that instead didn't."

Lorenzo De Paolis, E-Commerce Manager, Miele

“We always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching is difficult, instant availability is impossible with big boxes. But consultation—that’s the core factor of physical retail.”

Lars Mehler, VP Commerce

"Our customers need to understand intuitively where to find the product to quickly add it to the cart, get to checkout, and then be happy with the product when it arrives. That's our big goal and Neocom helps us achieve this."

Andreas Müller, E-Commerce Manager
"We wanted something similar to what's happening in the store. And now we are seeing that we have doubled the conversion rate of people that interact with the product advisor. And we're seeing the average order value is also double from someone that instead didn't."
Lorenzo De Paolis, E-Commerce Manager, Miele
“We always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching is difficult, instant availability is impossible with big boxes. But consultation—that’s the core factor of physical retail.”
Lars Mehler, VP Commerce
"Our customers need to understand intuitively where to find the product to quickly add it to the cart, get to checkout, and then be happy with the product when it arrives. That's our big goal and Neocom helps us achieve this."
Andreas Müller, E-Commerce Manager

Customer success stories

Customer success stories

Customer success stories

26,5% AOV uplift thanks to Neocom’s Product Discovery Solution

26,5% AOV uplift thanks to Neocom’s Product Discovery Solution

26,5% AOV uplift thanks to Neocom’s Product Discovery Solution

How mömax revolutionizes the digital customers experience with AI-based product guidance.

How mömax revolutionizes the digital customers experience with AI-based product guidance.

How mömax revolutionizes the digital customers experience with AI-based product guidance.

How Miele transformed their online store into an AI sales advisor. Now live with +350 advisors accounting for 9% share of total revenue.

How Miele transformed their online store into an AI sales advisor. Now live with +350 advisors accounting for 9% share of total revenue.

How Miele transformed their online store into an AI sales advisor. Now live with +350 advisors accounting for 9% share of total revenue.

How ETERNA managed to create an exceptional user experience - just like in the retail store

How ETERNA managed to create an exceptional user experience - just like in the retail store

How ETERNA managed to create an exceptional user experience - just like in the retail store

From Confusion to Conversion: Digital Transformation Through AI-Powered Guidance.

From Confusion to Conversion: Digital Transformation Through AI-Powered Guidance.

From Confusion to Conversion: Digital Transformation Through AI-Powered Guidance.

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