Why Guided Selling?
Consumers struggle to make online purchase decisions
Online product discovery
Only about 14% of purchases are actually made online. This behavior is also known as “Research Online, Purchase Offline” (ROPO for short).
Today, an average of 5-500 touchpoints are needed to find the right product (online & offline).
Lose purchase intention
“I couldn’t find the right product” is the reason for 54% of all online store purchase abandonments.
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KI-gesteuerte Kaufberatung ist das fehlende Puzzleteil für ein kompromissloses und erfreuliches Einkaufserlebnis.
Increase revenue and reduce costs
With Neocom’s guided selling solution you increase the conversion rate on your store, reduce the return rate and customer service inquiries.
|Increase conversion rate|
|Reduce costs and returns|
|Increase customer satisfaction|
Highly secure data processing
Your data is absolutely secure and completely anonymized. Guaranteed!
Neocom is developed in Germany and run on European servers
What customers say about Neocom
“The new way of online product discovery. Love it!”
| Matthias Berger
CMO, Berger Baader Hermes
“With Neocom, we can continue our first-class stationary consulting digitally. Guided selling is an essential aspect of an uncompromising multi-channel strategy and Neocom offers the perfect solution.”
| Arnold Maier
“We are sure that the e-bike consultant makes the purchase decision much easier for our customers and positively influences the conversion rate. Onboarding was quick and easy – we are fully satisfied with Neocom’s support.”
Head of Marketing &
Plug & Play
Neocom is ready to use in a few minutes without programming and is compatible with all store systems.