A new era of Guided Product Discovery
with Conversational Shopping Assistants
TRUSTED BY
Redefining AI-Powered Product Discovery
Neocom brings the power of generative AI to its industry-leading product discovery platform, revolutionizing the way consumers shop online. This strategic integration delivers smarter, more efficient experiences that not only boost productivity but also redefine personalized shopping. With this innovation, Neocom is ushering in a new era of AI-driven product discovery.
Highlights powered by generative AI
Conversational Agents
Conversational Agents
Create, train, and deploy brand-aligned conversational agents in minutes—open and free. These agents allow you to engage with every shopper individually, providing tailored advice at scale on your storefront.
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Co-Piloting Assistance
Co-Piloting Assistance
With co-piloting assistants, creating advisors is lightning fast. Design conversation flows, generate inspirational content, and scale across languages in minutes to accelerate go-to-market and enhance your team’s productivity.
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Structured Data Collection
Structured Data Collection
Neocom enables fully open conversational exchanges, allowing shoppers to engage naturally without being restricted by predefined flows. At the same time, we maintain the ability to collect structured data throughout the interaction. This combination of flexibility and data-driven precision is a distinctive advantage of Neocom’s approach.
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Instant Scaling
Instant Scaling
With AI, scaling to multiple language versions is super fast. Simply connect your source data, and in minutes, roll out different languages and country-specific versions. Auto-scaling improvements streamline advisor workflows, making the process incredibly efficient.
Coming soon
Data integration and cleansing
Data integration and cleansing
With Neocom, structured and perfectly prepared product or source data isn’t required. Once connected, the engine automatically cleans and organizes the data, identifying unstructured snippets to simplify the process.
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Highlights of Neocom Mind
Conversational Agents
Conversational Agents
Create, train, and deploy brand-aligned conversational agents in minutes—open and free. These agents allow you to engage with every shopper individually, providing tailored advice at scale on your storefront.
Read moreCo-Piloting Assistance
Co-Piloting Assistance
With co-piloting assistants, creating advisors is lightning fast. Design conversation flows, generate inspirational content, and scale across languages in minutes to accelerate go-to-market and enhance your team’s productivity.
Read moreStructured Data Gathering
Structured Data Gathering
Neocom Mind enables fully open conversational exchanges, allowing shoppers to engage naturally without being restricted by predefined flows. At the same time, we maintain the ability to collect structured data throughout the interaction. This combination of flexibility and data-driven precision is a distinctive advantage of Neocom’s approach.
Read moreInstant Scaling
Instant Scaling
With AI, scaling to multiple language versions is super fast. Simply connect your source data, and in minutes, roll out different languages and country-specific versions. Auto-scaling improvements streamline advisor workflows, making the process incredibly efficient.
Coming soonData integration and cleansing
Data integration and cleansing
With Neocom Mind, structured and perfectly prepared product or source data isn’t required. Once connected, the engine automatically cleans and organizes the data, identifying unstructured snippets to simplify the process.
Coming soonHyper-personalized guidance enabled
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Ai powered agents that guide your customers
The conversational interface of Neocom offers a seamless, guided flow, allowing for natural human input. As the initial touchpoint, the agent efficiently directs users to the right advisor, ensuring a smooth and intuitive experience. Consumers benefit from a guided process enriched with visually engaging content.
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Recommendations qualitatively comparable
Neocom’s recommendation engine qualitatively processes the results so that consumers can make a decision based on their personal priorities and preferences, while also considering the sales strategies of the shop operator. With recommendations, shop operators can depict decoy pricing models or other comparison options.
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Guidance from discovery to purchase
Neocom’s advisor agents guide customers seamlessly from discovery to purchase. During the discovery phase, customers receive personalized, human-like advice. Once a product is identified, the agent offers detailed insights on the product detail page. Always context-aware, the advisor automatically answers all customer questions, ensuring support throughout the entire journey.
Co-Piloting Assistance
Neocom’s Advisor Composer makes it effortless to create and scale advisors across multiple languages. With AI-powered automation, building advisor flows is lightning-fast and highly accurate. Advanced logic ensures proactive conversations with customers while enabling structured data collection in the Neocom Data Studio.
Structured Data Collection
Every interaction out of the consumer facing experience create rich and valuable data points which will commulte to customer insights. Neocom’s free conversational interface have been created with the premise to enable structured data collection.
Create, Scale and Maintain
Personal Advisors Effortlessly
Consumers expect more. Ready to deliver?
Hyper-individual guides
Consumers can freely interact with advisors and get hyper individual answers to their requests
Fast go-to-market through co-piloting (for our customers)
Neocom customers can go live 10x times faster and offer guided product discovery
Valuable customer insights
Neocom has built with the promise to enable structured data collection with no compromise.
Multi-language scale
Increase productivity with Neocom’s co-piloting features. Scale your projects fast and fully automated
Maximized business impact
Having the chat agent intergrated everywhere in your storefront your customers can always start an alternative journey when overwhelmed
Advisor autopilot
Neocom’s engine detects when conversation trends develop and suggest optimizations to be confirmed manually or on autopilot. We call is consumer-driven-machine-leadning.
Neocom simplifies the product search in a complex assortment significantly. In the Admin Portal we can access different analysis, get insights into our customers needs and make changes in the advisor ourselves at any time.
Schwalbe
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Through Neocom, we manage to accompany our community beyond the exchange of information to the right product. And this is completely individually tailored to the respective needs.
Thanks to Neocom, we were able to increase the conversion rate of undecided visitors by 18%. Neocom amortized after only 56 days. Especially in terms of UX, Neocom performed best in comparison to other tools.
We are sure that the e-bike consultant makes the purchase decision much easier for our customers and positively influences the conversion rate. Onboarding was quick and easy – we are fully satisfied with Neocom’s support.
With Neocom, we can continue our first-class stationary consulting digitally. Guided selling is an essential aspect of an uncompromising multi-channel strategy and Neocom offers the perfect solution.
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We adapt to your stack
Great powers come with great privacy
Neocom GenAI encrypts all transmitted data using industry-standard protocols. This robust security measure ensures the confidentiality of sensitive information, protecting it from unauthorized access.
Never lose potential customers ever again
With Neocom, you can increase growth and reduce costs. Build your first advisor now and check for yourself!
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