Choose the perfect plan for your business

Develop individual strategies with our sales team to grow your business with Neocom

Basic

For small businesses and startups
See how we calculate price
  • 2 advisors
  • 10.000 sessions / year
  • 2 users
  • Unlimited SKUs
Support level
Ticket Support

Standard

For small sized and fast growing businesses
See how we calculate price
  • 3 advisors
  • 50.000 sessions / year
  • 3 users
  • Unlimited SKUs
Support level
CSM Support

Professional

For medium sized and established businesses
See how we calculate price
  • 5 advisors
  • 100.000 sessions / year
  • 5 users
  • Unlimited SKUs
Support level
Dedicated CSM

Basic

550

/ month
(billed annually)
+ one time setup fee
  • 2 advisors
  • 10.000 sessions / year
  • 2 users
  • Unlimited SKUs

Professional

2.500

/ month
(billed annually)
+ one time setup fee
  • 5 advisors
  • 100.000 sessions / year
  • 5 users
  • Unlimited SKUs

Basic

$

600

/ month
(billed annually)
+ one time setup fee
  • 2 Advisors
  • 10.000 Sessions / year
  • 2 Users
  • Unlimited SKUs

Professional

$

2.700

/ month
(billed annually)
+ one time setup fee
  • 5 Advisors
  • 100.000 Sessions / year
  • 5 Users
  • Unlimited SKUs

Basic

£

500

/ month
(billed annually)
+ one time setup fee
  • 2 Advisors
  • 10.000 Sessions / year
  • 2 Users
  • Unlimited SKUs

Professional

£

2.200

/ month
(billed annually)
+ one time setup fee
  • 5 Advisors
  • 100.000 Sessions / year
  • 5 Users
  • Unlimited SKUs

Neocom for enterprises

We offer enterprise-grade security, advanced features, custom feature extensions and flexible pricing. Chat with us to know more.

Compare plans

Each plan offers unique features suitable for different company sizes.
Check an in-depth comparison below.

Basic
Standard
Professional
Enterprise
Setup/ implementation
Onboarding and integration support
User setup and advanced contract handling
IT-security and data handling assessments
Single sign on (SSO)
Transactionals
Advisors included
2
3
5
Sessions included
10.000
50.000
100.000
Seats included
2
3
5
Customer Support
Knowledge base access
Help desk support
Account manager support
Business reviews
Service-level agreement SLA
Features
Video experience
Conversion tracking
Analytics data connect/ integration
Remove powered by logo
Lead generation
Multi organisations
Neocom API
Data sync
3x / day
5x / day
8x / day
Data retention
90 days
365 days
365 days

Starter plan

For early stage companies, Neocom offers essential features for a special pricing. Chat with us to know more.

Book a demo

Frequently asked questions

How are the number of conversations counted?

Neocom only counts the interactions on an advisor as it gives value to your visitors – simple and fair! We assure transparency and you can always keep track of it in the Neocom admin portal.

What happens if conversations exceed my plan limit?

If you exceed your plan limit, our customer success team will contact you with the information about the next suitable upgrades. But until we speak to you, we assure you of an uninterrupted service.

How do I upgrade to the next tier?

In order to get more features, or extend your included conversations, get in touch with your customer success manager to discuss the best options for your business.

Can I invite my team members to work on my projects?

Yes, you can invite additional team member or members depending on your plan. Of course you have the provision to extend.

Do I get support & help as a customer

For each step of your journey with Neocom, you get individual support. Neocom helps you setup your advisors, ensures ongoing success, supports in scaling globally or across categories. In addition you can access the help center 24/7.

Have more questions? Write us here

Never lose potential customers again

‍Elevate your business KPIs with Neocom. Get a personalized demo to see how Neocom fits in your growth strategy.

Book a demo