Fahrrad.de is one of the leading bicycle retailers in Germany. After adopting Neocom, they experienced a visible increase in their user engagement rates. Fahrrad.de has implemented Neocom advisor over multiple categories like bicycles, e-bikes, bicycle lights, tires, tubes etc.

What’s impressive is the way users have shown eagerness to use the advisor. Every second consumer on the page opens the advisor. This not only proves the necessity for guided selling, but also that Neocom performs spot on!

With over 100 years of existence, Kalkhoff is one of the oldest and most renowned bike brands in Germany. Kalkhoff has integrated Neocom into their online store to enable guidance throughout their full product line. A special challenge that could be served with Neocom, was to reflect the amount of product variants that Kalkhoff is offering to their customers.

One of the most powerful goals Kalkhoff has achieved with Neocom is the fact that nearly every customer who had interacted with the conversation also opened a product suggestion.

In the DMAX online shop you can find everything a man’s heart desires. For outdoor freaks, technology nerds, car fans and barbecue experts, the DMAX online shop offers cool gadgets and unusual accessories as well as DMAX fan articles, knives and machetes from Bear Grylls and model cars from the Top Gear series.

After years of use, DMAX Shop has replaced its self-developed gift finder with the smart solution from Neocom.