You’re in good company

We are redefining the e-commerce experience for many renowned brands

Take the user experience on your e-commerce to the next level


Engagement rate

Nearly every consumer has engaged with Neocom till the end of conversation.


Referral Rate

More than every second consumer has found the perfect product with Neocom.


Reduced bounce rate

Dramatically reduce the bounce rate on your website by guiding the user through the shopping process.

Guided Selling for bikes and bike accessories

Guided Selling for bikes and bike accessories is one of the leading bicycle retailers in Germany. After adopting Neocom, they experienced a visible increase in their user engagement rates. has implemented Neocom advisor over multiple categories like bicycles, e-bikes, bicycle lights, tires, tubes etc.

What’s impressive is the way users have shown eagerness to use the advisor. Every second consumer on the page opens the advisor. This not only proves the necessity for guided selling, but also that Neocom performs spot on!

Find the perfect bike across the complete product line

Find the perfect bike across the complete product line

With over 100 years of existence, Kalkhoff is one of the oldest and most renowned bike brands in Germany. Kalkhoff has integrated Neocom into their online store to enable guidance throughout their full product line. A special challenge that could be served with Neocom, was to reflect the amount of product variants that Kalkhoff is offering to their customers.

One of the most powerful goals Kalkhoff has achieved with Neocom is the fact that nearly every customer who had interacted with the conversation also opened a product suggestion.

DMAX Shop Gift Finder for Men

DMAX Shop Gift Finder for Men

In the DMAX online shop you can find everything a man’s heart desires. For outdoor freaks, technology nerds, car fans and barbecue experts, the DMAX online shop offers cool gadgets and unusual accessories as well as DMAX fan articles, knives and machetes from Bear Grylls and model cars from the Top Gear series.

After years of use, DMAX Shop has replaced its self-developed gift finder with the smart solution from Neocom.

Easy Integration

Without the need for coding, integrate Neocom in a few minutes

Select playbook

Choose one of our conversation playbooks, enriched with deep product knowledge from industry experts.

Connect your product feed

Connect your existing product feed (e.g. your Google product feed) and Neocom will automatically map your data with our playbooks.

Easy implementation

Easily embed your Neocom conversation guide in your website. We support various integration options such as iFrames, modals or full screen pages.

“Neocom became a very important component in our performance marketing strategy. Through their conversations we enable our users alternative entries into product discovery. With Neocom we have proven reduction in bounce rates.”

Jochen Barann
Chief Marketing Officer, InstaMotion Retail GmbH

“With Neocom, we can continue our first-class stationary consulting digitally. Guided selling is an essential aspect of an uncompromising multi-channel strategy and Neocom offers the perfect solution for that.”

Arnold Maier
E-Commerce-Manager, LinkRadQuadrat

“We are sure that Neocom makes the purchase decision much easier for our customers and positively influences the conversion rate. The onboarding was quick and easy – we are fully satisfied with Neocom’s support.”

Megan Pöschel
Head of Marketing & Communication, Radwelt


Check out some cool demos

Neocom offers a variety of playbooks. Check some of our demo conversations.

View all demos

Neocom offers a variety of playbooks. Check some of our demo conversations.

View all demos

Want to see how Neocom fits in your business?