Shop Agent
Start enabling truly personal conversations
Turn every visit into a unique, conversational experience. Your Shop Agent is always there adapting to every session, answering any question, anytime.


+10,000,000 successful conversations at +100 companies
Shop Agent
Start enabling truly personal conversations
Turn every visit into a unique, conversational experience. Your Shop Agent is always there adapting to every session, answering any question, anytime.


+10,000,000 successful conversations at +100 companies
AI-native multi-agent architecture designed and optimized for eCommerce
Controllable and reliable agent with brand-defined guardrails and policies
Adaptive to proprietary data from any source, including scraping automations
Scalable and cost-effective with full support for 100+ global languages
AI-native multi-agent architecture designed and optimized for eCommerce
Controllable and reliable agent with brand-defined guardrails and policies
Adaptive to proprietary data from any source, including scraping automations
AI-native multi-agent architecture designed and optimized for eCommerce
Controllable and reliable agent with brand-defined guardrails and policies
Adaptive to proprietary data from any source, including scraping automations
Scalable and cost-effective with full support for 100+ global languages
Meet your Shop Agent
Meet your Shop Agent
Meet your Shop Agent
Own and orchestrate your shop experience with one AI
Todays shop experiences are siloed. Turn your storefront into one intelligent and guided experience. Be there for your customers through the buying process: from intent and search through discovery, validation, cross & upsell to post purchase support. With the only input field you need.

Own and orchestrate your shop experience with one AI
Todays shop experiences are siloed. Turn your storefront into one intelligent and guided experience. Be there for your customers through the buying process: from intent and search through discovery, validation, cross & upsell to post purchase support. With the only input field you need.

Own and orchestrate your shop experience with one AI
Todays shop experiences are siloed. Turn your storefront into one intelligent and guided experience. Be there for your customers through the buying process: from intent and search through discovery, validation, cross & upsell to post purchase support. With the only input field you need.

Context Sensitive
Adapt to context and engage seamlessly with your customers
With AI we believe ecommerce will change from primitive product catalogue to beautiful showrooms. With Neocom companies have no limitations in brand experience implementations, our agentic assistants are always there to support and assist the consumers, fully tailored, at any moment.

Context Sensitive
Adapt to context and engage seamlessly with your customers
With AI we believe ecommerce will change from primitive product catalogue to beautiful showrooms. With Neocom companies have no limitations in brand experience implementations, our agentic assistants are always there to support and assist the consumers, fully tailored, at any moment.

Context Sensitive
Adapt to context and engage seamlessly with your customers
With AI we believe ecommerce will change from primitive product catalogue to beautiful showrooms. With Neocom companies have no limitations in brand experience implementations, our agentic assistants are always there to support and assist the consumers, fully tailored, at any moment.

Self improving
Our agents learn and improve with every interaction
Our self-learning approach continuously improves with each customer interaction and integration, transforming every deployment into a tailored training instance and becoming the central intelligence hub for our customers when it comes to onsite advisory and sales experiences.

Self improving
Our agents learn and improve with every interaction
Our self-learning approach continuously improves with each customer interaction and integration, transforming every deployment into a tailored training instance and becoming the central intelligence hub for our customers when it comes to onsite advisory and sales experiences.

Self improving
Our agents learn and improve with every interaction
Our self-learning approach continuously improves with each customer interaction and integration, transforming every deployment into a tailored training instance and becoming the central intelligence hub for our customers when it comes to onsite advisory and sales experiences.










Integrations
Seamlessly connect with your tech stack
Deliver truly personalized experiences with a click. Supported by open APIs and pre-built workflows. Developed for faster impact and smarter decisions









Integrations
Seamlessly connect with your tech stack
Deliver truly personalized experiences with a click. Supported by open APIs and pre-built workflows. Developed for faster impact and smarter decisions









Integrations
Seamlessly connect with your tech stack
Deliver truly personalized experiences with a click. Supported by open APIs and pre-built workflows. Developed for faster impact and smarter decisions

"We have always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching and handling products is difficult, immediate availability doesn't work with big boxes. But consultation and advice – that's the core factor of brick-and-mortar retail."

Lars Mehler
VP Commerce, mömax
"We have always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching and handling products is difficult, immediate availability doesn't work with big boxes. But consultation and advice – that's the core factor of brick-and-mortar retail."

Lars Mehler
VP Commerce, mömax

"We have always tried to bring the advantages of brick-and-mortar retail into the online shop. Touching and handling products is difficult, immediate availability doesn't work with big boxes. But consultation and advice – that's the core factor of brick-and-mortar retail."

Lars Mehler
VP Commerce, mömax
We support
you
Exceptional tech powered by AI and built by humans
Perfect technology alone isn't enough. The breakthrough happens when cutting-edge tech meets deep understanding of specific needs.
Your dedicated customer success team brings deep eCommerce knowledge and industry expertise to every partnership. We ensure that your Shop Agent is perfectly tailored to your unique needs.

We support
you
Exceptional tech powered by AI and built by humans
Perfect technology alone isn't enough. The breakthrough happens when cutting-edge tech meets deep understanding of specific needs.
Your dedicated customer success team brings deep eCommerce knowledge and industry expertise to every partnership. We ensure that your Shop Agent is perfectly tailored to your unique needs.

We support
you
Exceptional tech powered by AI and built by humans
Perfect technology alone isn't enough. The breakthrough happens when cutting-edge tech meets deep understanding of specific needs.
Your dedicated customer success team brings deep eCommerce knowledge and industry expertise to every partnership. We ensure that your Shop Agent is perfectly tailored to your unique needs.

Find answers to some of the most frequently asked questions regarding our Shop Agent
If you can't find the answer you are looking for please reach out to our team.
What is a Shop Agent?
What is a Shop Agent?
What is a Shop Agent?
What do I need to provide for the Shop Agent?
What do I need to provide for the Shop Agent?
What do I need to provide for the Shop Agent?
Why should I work with Neocom?
Why should I work with Neocom?
Why should I work with Neocom?
What does pricing look like?
What does pricing look like?
What does pricing look like?
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© Copyright 2025 Neo Commerce GmbH
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© Copyright 2025 Neo Commerce GmbH
Subscribe to our newsletter

© Copyright 2025 Neo Commerce GmbH